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Privacy Policy

This PRIVACY POLICY describes OUR POLICIES and PROCEDURES for the collection, use, and disclosure of YOUR DATA when YOU use the SERVICE and informs YOU of YOUR PRIVACY RIGHTS and how the law protects you.

We use YOUR PERSONAL DATA to provide and improve the SERVICE. By using the SERVICE, YOU agree to the collection and use of such information in accordance with this PRIVACY POLICY.

Interpretation and definitions

Interpretation
Capitalized words have defined meanings under the following conditions. The following DEFINITIONS shall have the same meaning whether they appear in the singular or plural.

Definitions
For the purposes of these “TERMS AND CONDITIONS”:
  • “YOU” refers to the individual accessing or using the SERVICE, or the company or other legal entity on whose behalf such individual accesses or uses the SERVICE, as applicable.
  • According to the GDPR (General Data Protection Regulation), YOU may be referred to as the DATA SUBJECT or the USER because you are the person using the SERVICE.
  • “COMPANY” (referred to as either “THE COMPANY” or “WE” or by the possessive adjective “OUR” in this Agreement) refers to dlived.com, Calle 25 No. 1616 e/ 26 y 28, Nuevo Vedado, Havana, Cuba.
  • For the purposes of the GDPR, the COMPANY is the Data Controller.
  • “APPLICATION” refers to the COMPANY's software program, called dlived.com, which YOU have downloaded to an electronic device.
  • “AFFILIATE” refers to an entity that controls, is controlled by, or is under common control with a party, where “CONTROL” means ownership of 50% or more of the shares, equity interest, or other securities, and the right to vote in the election of directors or other management positions.
  • “ACCOUNT” refers to a single account created for YOU to enable you to access OUR SERVICE or parts thereof.
  • “WEBSITE” refers to dlived.com, accessible from https://www.dlived.com
  • “SERVICE” refers to the APPLICATION or the WEBSITE, or both.
  • “COUNTRY” refers to: Ontario, Canada
  • “SERVICE PROVIDER” refers to any natural or legal person who processes data on behalf of the COMPANY. This refers to third-party companies or individuals employed by the COMPANY to facilitate and provide the SERVICE on its behalf, provide services related to the SERVICE, or assist the COMPANY in analyzing how the SERVICE is used. For the purposes of the GDPR, SERVICE PROVIDERS are considered Data Processors.
  • “THIRD-PARTY SOCIAL MEDIA SERVICE” refers to the WEBSITE or SOCIAL NETWORK through which a USER can connect to the system or create an account to use the SERVICE.
  • The FACEBOOK PAGE is a public profile called Dlived_oficial specifically created by the COMPANY on the Facebook social network, accessible from https://www.facebook.com/profile.php?id=61556845587861&mibextid=ZbWKwL
  • “PERSONAL DATA” is any information relating to an identified or identifiable individual.
  • For the purposes of the GDPR, this refers to all information relating to YOU, for example: name, identification number, location data, online identifier, one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.
  • For the purposes of the CCPA (California Consumer Protection Act), PERSONAL DATA refers to, describes, or can reasonably be associated or linked, directly or indirectly, with YOU.
  • “COOKIES” refers to small text files that are downloaded to your computer, mobile device, or other browser from a Website and, among their many uses, contain details about your visits to that Website.
  • “DEVICE” refers to any Device that can access the SERVICE, such as a computer, mobile phone, or tablet.
  • “USAGE DATA” refers to data collected automatically, whether generated by the use of the SERVICE or created by the SERVICE infrastructure itself (for example, the duration of a page visit).
  • “DATA CONTROLLER,” for the purposes of the GDPR, refers to the COMPANY as the legal entity that, alone or jointly with others, determines the purposes and means of the processing of PERSONAL DATA.
  • “Do Not Track” (DNT) is a concept promoted by U.S. regulatory authorities, particularly the Federal Trade Commission (FTC), to encourage the Internet industry to develop and implement a mechanism that allows Internet users to control the tracking of their online activity through websites.
  • “Business,” for the purposes of the CCPA, refers to the legal entity that collects personal data from Consumers and determines the purposes and means of its processing, or on whose behalf such information is collected and that, alone or jointly with others, determines the purposes and means of the processing of Consumers’ personal data, and that does business in the State of California.
  • “Consumer,” for the purposes of the CCPA, refers to a natural person residing in California. A resident, as defined in the legislation, includes (1) any individual who is in the United States for non-temporary or non-transitory purposes, and (2) any individual domiciled in the United States who is outside the United States for temporary or non-transitory purposes.
  • “SALE,” for the purposes of the CCPA, means the sale, rental, lease, publication, disclosure, facilitation, transfer, or communication by any means, whether oral, written, electronic, or otherwise, of a consumer’s personal data to another business or to third parties in exchange for money or other items of value.
Colection and use of personal data

Types of data collected

Personal Data
While YOU use OUR SERVICE, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
  • Email address
  • First and last name
  • Telephone number
  • Address, State, Province, ZIP/Postal Code, City
  • Bank account information for payment of PRODUCTS and/or SERVICES that YOU purchase through the SERVICE
Usage Data

When YOU pay for a PRODUCT and/or SERVICE by bank transfer, we may ask you to provide information that facilitates the transaction and allows us to verify your identity. This information may include, but is not limited to:
  • Date of birth
  • Passport or National Identity Card
  • Bank statement
  • Other data that links you to an address
  • USAGE DATA
  • USAGE DATA is collected automatically when YOU use the SERVICE.
USAGE DATA may include information such as your DEVICE'S INTERNET PROTOCOL address (e.g., IP address), browser type and version, the pages of our SERVICE that YOU visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When YOU access the SERVICE through a mobile device, we may automatically collect certain data, including, but not limited to, the type of mobile device you use, its unique identifier, IP address, and operating system, the type of internet browser you use, and other diagnostic data.

We also collect data that your browser sends each time you visit our Service or access it through a mobile device.

Information from third-party social media services

The Company allows you to create an account and log in to use the Service through the following third-party social media services:
  • Google
  • Facebook
  • Twitter
  • If you choose to register through a third-party social media service or grant us access to it through any other means, we may collect personal data already associated with your account on the third-party social media service, such as your username and email address, your activities, or your contact list associated with that account.
You also have the option to share additional information with the Company through your account on the third-party social media service. If YOU choose to provide this information and PERSONAL DATA, during registration or at any other time, you are authorizing the COMPANY to use, share, and store this data in a manner consistent with this Privacy Policy.

Information collected during application use

While you use OUR APPLICATION, and for the purposes of its features, we may collect, with your prior authorization:

Data related to your location
Data from your Device's phonebook (contact list)
Photographs or other data from your Device's camera and photo library
We use this DATA to improve and personalize the features of OUR SERVICE. This information may be uploaded to the COMPANY's servers and/or the SERVICE PROVIDER's servers or simply stored on your Device.

YOU can enable or disable access to this data at any time through your Device settings.

Use of your personal data

The COMPANY may use PERSONAL DATA for the following purposes:
  • To facilitate and maintain OUR SERVICE, including tracking your usage.
  • TO MANAGE YOUR ACCOUNT: to manage your registration as a user of the SERVICE. The PERSONAL DATA you provide allows you to access different functionalities of the SERVICE as a registered user.
  • To PERFORM A CONTRACT: to develop, fulfill, and execute the purchase contract for products, items, or SERVICES that you have acquired or any other contract with us through the SERVICE.
  • To CONTACT YOU: To contact you by email, phone call, text message, or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informational messages related to functionalities, products, or contracted SERVICES, including security updates, when necessary or reasonable for their implementation.
  • To provide YOU with news, special offers, and general information about other goods, SERVICES, and events we offer that are similar to those YOU have purchased or inquired about, unless YOU have opted out of receiving such information.
  • To manage your requests: To address and manage the requests you make to us.

We may share your personal data in the folllowing situations:
  • With SERVICE PROVIDERS: to track and analyze the use of OUR SERVICE, process payments, and contact YOU.
  • For BUSINESS transactions: We may share or transfer YOUR PERSONAL DATA in the event of, or during, negotiations, mergers, sales of COMPANY assets, financing, or the acquisition of part or all of OUR BUSINESS by another COMPANY.
  • With AFFILIATES: In this case, we will require these AFFILIATES to respect this PRIVACY POLICY. Affiliates include our parent company and other subsidiaries, joint venture partners, or other companies that we control individually or jointly.
  • With business partners: To offer you certain products, services, or promotions.
  • With other users: When you share personal information or otherwise interact in public areas with other users, all users can view that information and distribute it publicly outside of your environment. If you interact with other users or register through a third-party social media service, your contacts on that service can see your name, profile, photos, and a description of your activity. Likewise, other users can see descriptions of your activity, contact you, and view your profile.
  • Retention of your personal data: The company will retain your personal data only for as long as necessary for the purposes of this privacy policy. We will retain and use YOUR PERSONAL DATA to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce OUR LEGAL AGREEMENTS AND POLICIES.

The COMPANY will also retain USAGE DATA for internal analysis purposes, generally for a shorter period of time, unless this data is used to improve the security or functionality of OUR SERVICE, or if we are legally required to retain it for a longer period.

Transfer of your personal data

Your information, including YOUR PERSONAL DATA, is processed at the COMPANY's offices and in any other locations where the parties involved in its processing are located. This means that this information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction whose data protection laws may differ from those of your jurisdiction.

Your acceptance of this “PRIVACY POLICY”, followed by your submission of the required information, indicates that YOU agree to this transfer.

The COMPANY will take all steps reasonably necessary to ensure that YOUR DATA is handled securely and in accordance with this “PRIVACY POLICY” and that it will not be transferred to an organization or country unless there are adequate controls in place, including the protection of YOUR DATA and other personal information.

Disclosure of your personal data

Business transactions

If the COMPANY is involved in a merger, acquisition, or sale of assets, YOUR PERSONAL DATA may be transferred. We will notify you before your data is transferred and becomes subject to a different “PRIVACY POLICY.”

Law enforcement

In certain circumstances, the COMPANY may be required to disclose YOUR PERSONAL DATA in accordance with the law or in response to valid requests from public authorities (e.g., a court or government agency).

Other legal requirements

The COMPANY may disclose YOUR PERSONAL DATA in good faith if it believes it is necessary to:
  • Comply with a legal obligation
  • Protect and defend the COMPANY's rights or property
  • Prevent or investigate potential crimes related to the SERVICE
  • Protect the personal safety of USERS of the SERVICE or the public
  • Protect itself against legal liability
Security of your personal data

The security of YOUR PERSONAL DATA is important to US, but please remember that no method of virtual transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect YOUR PERSONAL DATA, we cannot guarantee its absolute security.

DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA

SERVICE PROVIDERS access YOUR PERSONAL DATA only to perform their work on Our behalf and are obligated not to publish or use it for any other purpose.

PRIVACY UNDER THE GDPR
LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE GDPR
We may process PERSONAL DATA under the following conditions:

CONSENT: You have given your consent to process PERSONAL DATA for one or more specific purposes.
PERFORMANCE OF A CONTRACT: It is necessary to provide PERSONAL DATA to enter into an agreement with YOU and/or to fulfill pre-contractual obligations arising from it.
LEGAL OBLIGATIONS: The processing of PERSONAL DATA is necessary to comply with a legal obligation to which the COMPANY is subject.
VITAL INTERESTS: The processing of PERSONAL DATA is necessary to protect your vital interests or those of another natural person.
PUBLIC INTERESTS: The processing of PERSONAL DATA relates to a task carried out in the public interest or in the exercise of official authority vested in the COMPANY.

LEGITIMATE INTERESTS: The processing of PERSONAL DATA is necessary for the legitimate interests pursued by the COMPANY.

In any case, the COMPANY will gladly assist in clarifying the specific legal basis that applies to the processing, and in particular whether the submission of PERSONAL DATA is a statutory or contractual requirement or a requirement necessary to enter into a contract.

YOUR RIGHTS UNDER THE GDPR
The COMPANY is committed to respecting the confidentiality of YOUR PERSONAL DATA and ensuring that YOU can exercise your rights.

Under this “PRIVACY POLICY”, and by law if you are in the EU, YOU have the right to:

Request ACCESS to YOUR PERSONAL DATA. The right to access, update, or delete the data we hold about YOU. Where possible, YOU can access, update, or request the deletion of YOUR PERSONAL DATA directly from the settings section of YOUR ACCOUNT. If you are unable to do this yourself, please contact us for assistance. This will also allow you to receive a copy of the personal data we hold about you.

Request the correction of the personal data we hold about you. You have the right to request that any incomplete or inaccurate information we hold about you be corrected.

Object to the processing of your personal data. This right exists when we rely on a legitimate interest as the legal basis for our processing and there is something about your particular situation that leads you to object to our processing of your personal data on this ground. You also have the right to object to our processing of your personal data for direct marketing purposes.

Request the erasure of your personal data. You have the right to ask us to erase or delete your personal data if we no longer have a valid reason to continue processing it.

Request the TRANSFER of YOUR PERSONAL DATA. We will provide YOU, or a third party you designate, with YOUR PERSONAL DATA in a commonly used, structured, machine-readable format. Please note that this right only applies to the automated information you initially consented us to use to enter into a contract with you.
WITHDRAW YOUR CONSENT. You have the right to withdraw your consent to the use of your PERSONAL DATA. If you do so, we may be unable to provide you with access to certain specific features of the SERVICE.
EXERCISE OF YOUR DATA PROTECTION RIGHTS UNDER THE GDPR
You can exercise your rights to access, rectify, erase, and object to the processing of your data by contacting us. Please note that we may ask you to verify your identity before responding to such a request. If you make a request, we will do our best to respond as soon as possible.

You have the right to lodge a complaint with a data protection authority regarding our collection and use of your personal data. For further information, if you are in the European Economic Area (EEA), please contact your local data protection authority in that region.

PRIVACY UNDER THE CCPA
YOUR RIGHTS UNDER THE CCPA
Under this Privacy Policy, and by law if YOU reside in California, YOU have the following rights:

Right to BE NOTIFIED. You must be properly notified of what categories of PERSONAL DATA are being collected and for what purposes YOUR PERSONAL DATA is being used.

Right to ACCESS/REQUEST. The CCPA allows you to request and receive from the COMPANY information regarding the disclosure of YOUR PERSONAL DATA that the COMPANY or its affiliates have collected in the past 12 months to third parties for direct marketing purposes.

Right to OPT OUT OF THE SALE OF PERSONAL DATA. You also have the right to ask the COMPANY not to sell YOUR PERSONAL DATA to third parties. You may submit such a request through our “Do Not Sell My Personal Information” section or our website.

Right to KNOW YOUR PERSONAL DATA. You have the right to request and receive information from the Company regarding the disclosure of:
The categories of Personal Data collected
The sources from which they originate
The business or commercial purposes for collecting or selling Personal Data
The categories of third parties with whom we share Personal Data
The specific types of Personal Data we collect about you
Right to erasure of Personal Data. You also have the right to request the erasure of your Personal Data collected within the last 12 months.
Right to non-discrimination. You have the right not to be discriminated against for exercising any of your consumer rights, including attempts to discriminate against you by:
Denying you goods or services;
Charging you different prices or rates for goods or services, including the use of discounts or other benefits and the imposition of penalties;
Providing you with goods and services of a different level or quality; or
Suggesting that you will receive a different price or rate for goods or services or that you will acquire them at a different level or quality.

EXERCISING YOUR DATA PROTECTION RIGHTS UNDER THE CCPA
To exercise any of your rights under the CCPA, and if you reside in California, you may write to us, call us, or visit our "Do Not Sell My Personal Information" section or our website.

The company will publish and provide the requested information free of charge within 45 days of receiving your verifiable request. The period for providing such information may be extended only for an additional 45 days if reasonably necessary and with prior notice.

DO NOT SELL MY PERSONAL INFORMATION
We do not sell personal information. However, the SERVICE PROVIDERS we partner with (for example, our advertising partners) may use SERVICE technology that “sells” personal information as defined in the CCPA.

If you wish to opt out of the use of your personal information for interest-based advertising and these potential sales as defined in the CCPA, you may do so by following the instructions below.

Please note that your opt-out is specific to the browser you use. You may need to opt out for each browser you use.

WEBSITE
You can opt out of receiving personalized ads from our service providers by following the instructions provided on the site:

From our "Cookie Acceptance" notice
Or from our "CCPA Opt-Out" notice
Or from our "Do Not Sell My Personal Information" notice
Or from our "Do Not Sell My Personal Information" link

Opting out will place a cookie on your computer that is unique to the browser you use for this action. If you change browsers or delete the cookies stored by your browser, you will need to repeat the opt-out procedure.

MOBILE DEVICES
Your mobile device may allow you to opt out of the use of information about the apps you use to send you ads targeted to your interests:

“Opt Out of Interest-Based Ads” or “Opt Out of Personalized Ads” on Android devices
“Limit Ad Tracking” on iOS devices
You can also stop the collection of location data from your mobile device by changing the preferences in your settings.

Do Not Track (DNT) Policy as Required by the California Online Privacy Protection Act (CalOPPA)

Our SERVICE does not respond to DNT signals. However, some third-party websites do track your browsing. If you visit such websites, you can set your preferences in your browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Disturb (DNT) by consulting your web browser's preferences or settings page.

YOUR PRIVACY RIGHTS IN CALIFORNIA (CALIFORNIA SHINE THE LIGHT ACT)
Under Section 1798 of the California Civil Code (California Shine the Light Act), residents of that state who have established business relationships with us may request information once a year regarding the disclosure of their PERSONAL DATA to third parties for direct marketing purposes.

If you would like to request more information under the aforementioned California law and reside in that state, you may contact us using the information below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

This section allows California residents under the age of 18 who are registered users of websites, services, or online applications to request and obtain the removal of content or information they have publicly disclosed.

To request the removal of such data, and if YOU reside in California, you may contact us using the information below and include the email address associated with YOUR ACCOUNT.

Please be aware that your request does not guarantee the complete or comprehensive removal of the content or information posted online and that the law may not permit or require such removal in certain circumstances.

Links to other websites

Our SERVICE may contain links to other websites not operated by US. If YOU click on a third-party link, you will be directed to that site. We strongly advise you to review the PRIVACY POLICY of every site you visit.

We do not control and assume no responsibility for the content, privacy policies, or practices of any third-party sites or SERVICE.

Changes to this Privacy Policy

From time to time we may update OUR PRIVACY POLICY. We will notify YOU of any changes by posting the new Privacy Policy on this page.

We will inform YOU by email and/or with a visible notification on OUR SERVICE before the change takes effect and will update the “Last Updated” date at the top of this PRIVACY POLICY.

We advise you to review this PRIVACY POLICY periodically for any changes. These changes become effective when they are posted on this page.

Ccontact us 

If YOU have any questions about this PRIVACY POLICY, you can contact us: